Privacy Policy
Last updated: December 1, 2024
At Property Scanner, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
Personal Information
When you register for an account, request a demo, or contact us, we may collect personal information including your name, email address, phone number, company name, and job title.
Usage Data
We automatically collect information about how you interact with our platform, including pages visited, features used, time spent on pages, and other analytical data.
Property Data
When you use our services, we may collect and process property-related data you provide or access through our platform, including addresses, valuations, and market analytics.
Device Information
We collect information about the device you use to access our services, including IP address, browser type, operating system, and device identifiers.
2. How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our property analytics services, including AI-powered valuations and market insights.
Communication
We may use your contact information to send you service updates, newsletters, marketing communications (with your consent), and respond to your inquiries.
Analytics & Improvement
We analyze usage patterns to improve our platform, develop new features, and enhance user experience.
Legal Compliance
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Information Sharing
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, such as cloud hosting, analytics, and payment processing.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights and safety.
With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
4. Data Security
Security Measures
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access, disclosure, or destruction.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Breach Notification
In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law.
5. Your Rights
Access & Correction
You have the right to access, correct, or update your personal information at any time through your account settings or by contacting us.
Deletion
You may request deletion of your personal information, subject to certain legal exceptions and our legitimate business interests.
Opt-Out
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Data Portability
You have the right to request a copy of your personal data in a structured, commonly used format.
Contact Us About Privacy
If you have any questions about this Privacy Policy or our data practices, please contact us:
privacy@propertyscanner.com.au
Property Scanner Pty Ltd, 123 Property Street, Sydney NSW 2000